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Returns and exchanges for all clients can be made 15 days from purchase date. If you want to return an item, you can email us at within 15 calendar days with the following information: order number, name on the order, email address the order was made with and your reason for refund.

Upon confirmation of your request, you can send the item back to us via a courier of your choice. We can also send you a return label, but please note that the return label charge will then be deducted from your total refund amount.

If you live in Canada or the United States of America, you can send your package back to our US address ( please contact us at for details.

If you live in the Middle East, Europe, Africa, the rest of the world, you can send your package to our Dubai address ( please contact us at for details.